Airbnb management
Airbnb management in Sydney
We manage Airbnb apartments across Sydney, and we have been letting furnished property here since 1992. Listing, pricing, guests, cleaning, maintenance and the compliance paperwork. All of it ours.
Most owners who come to us are already hosting and doing reasonably well. They want their evenings back, and someone else to answer the message about the air conditioning at eleven at night.
Get a free appraisalWhat managing it actually involves
Four jobs, running at once, all year. This is the part most owners underestimate when they start out.
- Professional photography and listing copy
- Styling and furnishing if it needs it
- Linen, inventory and keyless entry
- Registration, fire safety and by-law checks
- Built properly on Airbnb first
- Then Booking.com, Vrbo and Expedia
- Direct bookings through our own site
- One calendar, so nothing double books
- Guest vetting and messaging, seven days
- After hours covered by a real person
- Cleaning and hotel-grade linen between stays
- Maintenance through local trades, to a limit you set
- Pricing reviewed weekly against demand and events
- Reviews managed, because they set what you can charge
- Fresh photography when the season turns
A mix of guests, not just short stays
Short stays pay the best per night, but they arrive in bursts, and there are limits on how much of the year an apartment can be let that way. The quiet weeks in between are where most owners lose income without really noticing.
So we build the year from both ends
Short stays when they pay best. Then corporate placements, relocations and longer bookings to fill the gaps, which is where thirty years of relocation agents and corporate bookers coming to us directly earns its keep.
More weeks earning, less wear on the apartment, and a steadier year than short stays alone will give you. We manage the balance, so you never have to think about it.
What is included
- Photography, copywriting and listings built properly on every channel
- Pricing that moves with demand, season and events, reviewed every week
- Guest vetting and communication, seven days a week and after hours
- Professional cleaning, hotel-grade linen and restocking between stays
- Maintenance handled with trusted local trades, to a limit you set
- Inspections before, during and after, with photographs
- Registration, fire safety and by-laws taken care of
- Monthly and end of financial year statements through your own owner portal
Where we manage
We manage apartments across Sydney, with the heaviest concentration on the lower north shore, where we have been since 1992.
Lower north shore
Mosman, Cremorne, Cremorne Point, Neutral Bay, Kirribilli, Milsons Point, North Sydney, Crows Nest, St Leonards, Waverton and Chatswood.
City and inner
Sydney CBD, The Rocks, Circular Quay, Pyrmont, Darlinghurst and Surry Hills.
Beaches
Manly, Balmoral, Coogee and Bondi.
Being concentrated matters more than being everywhere. Our cleaners, linen and trades are local to the buildings they work in, and our managers know the strata committees. If your apartment is in one of those pockets, there is a fair chance we already manage in your building.
Questions owners ask
What will my apartment earn?
It depends on the building, the outlook, the number of bedrooms and the time of year, so anyone who quotes you a figure sight unseen is guessing. We come and look, usually within the week, and put it in writing: what we expect it to earn, our fees, and what a realistic first year looks like. No obligation.
Do you take over my existing Airbnb listing, or start a new one?
Either way works. Keeping your listing keeps its review history, which is worth something. Starting fresh under our account puts it alongside the rest of our portfolio and our direct and corporate channels. We will tell you which we think is better for your property and why, and it is your call.
What happens to my reviews and Superhost status?
Reviews belong to the listing, so if we keep your listing they stay with it. Superhost is assessed on the account that holds the listing, so moving a property to a different account restarts that clock. It is worth weighing up, and we will be straight with you about it rather than talk around it.
Does it have to be furnished?
Yes, and if it is empty we can furnish it. Fixed price packages, and no obligation to let with us afterwards. The team who furnish it are the team who then have to fill it, so they buy for guests rather than for photographs.
Can I still use it myself?
Yes. Block the dates you want through the owner portal and we fill the rest. That is what most of our owners do.
Do I have to register it, and who does that?
Registration on the NSW STRA Register is compulsory before the property can be let, and it renews annually. We lodge it, we renew it, and we keep the fire safety side current at the same time. You do not need to do anything.
Find out what yours could earn
A free appraisal, on site, usually within the week. No obligation, and no pressure afterwards.
Get a free appraisal
