Frequently asked questions
The Apartment Service offers fully furnished short-term and long-term accommodation across Sydney CBD, North Sydney, Bondi, Manly, Chatswood and more.
When you book direct with us, you can save up to 20% compared to Airbnb and other booking platforms, with personalised service and no hidden fees.
You can book a fully furnished apartment in Sydney directly through The Apartment Service website or by contacting our reservations team.
Booking direct means you can save up to 20% compared to Airbnb and other platforms by avoiding third-party fees.
Our team will help you find the right apartment based on your length of stay, budget, preferred Sydney location, and number of guests.
📞 +61 2 9953 7288
📧 info@apartmentservice.com.au
Your booking is confirmed once payment has been received.
Yes, booking directly with The Apartment Service is often up to 20% cheaper than booking through Airbnb or other online travel agents.
Direct bookings eliminate platform service fees and give you access to better rates, personalised service, and flexible options.
We recommend booking as early as possible, especially for peak seasons or longer stays.
High-demand areas such as Sydney CBD, North Sydney, Bondi, Manly, and Chatswood can book out quickly - particularly for furnished apartments and corporate stays.
Yes. We regularly host international guests travelling to Sydney for business, relocation, study, and holidays.
Our team can assist with the booking process to ensure a smooth arrival.
Minimum stays vary by property.
Some short-term furnished apartments allow stays from 3 nights, while others are designed for long-term stays of 3 months or more.
Yes, serviced apartments are ideal for long-term stays.
They offer more space, full kitchens, laundry facilities, and better value than hotels, making them perfect for relocation, corporate housing, and extended stays
Yes, you can extend your stay if the apartment is available.
If your current apartment is unavailable, our team can help you secure an alternative property.
Yes, in some cases we can arrange a move to another apartment if your needs change during your stay.
Our serviced apartments are fully furnished and typically include:
- Fully equipped kitchen
- Living and dining areas
- WiFi
- Laundry facilities
- Linen and towels
- Utilities (electricity, water, gas)
Everything is set up for a comfortable short-term or long-term stay.
Yes, all apartments include fully equipped kitchens with appliances, cookware, and utensils, making them ideal for longer stays and self-catering.
Yes, most serviced apartments include complimentary high-speed WiFi, suitable for both leisure and remote work.
Many apartments include air conditioning and heating. Specific features are listed on each property.
Many apartments include balconies or outdoor areas, with some offering Sydney Harbour, city skyline, or beach views
Some apartments offer secure parking. Availability varies by property and should be confirmed at the time of booking.
Yes, utilities such as electricity, gas, water, and internet are typically included, providing a simple, all-inclusive stay.
Yes, all apartments include hotel-quality linen, bedding, and bath towels.
Yes, every apartment is professionally cleaned prior to guest arrival to ensure a high standard.
Apartments are self-contained, but additional cleaning services can be arranged upon request.
We offer furnished apartments across Sydney, including:
- Sydney CBD
- North Sydney
- Chatswood
- Northern Beaches (Manly)
- Eastern Suburbs (Bondi, Coogee, Clovelly)
- Inner West (Balmain, Gladesville, Drummoyne)
Yes, many apartments are located near train stations, metro, buses, and ferry services, making it easy to get around Sydney.
We offer serviced apartments near popular beaches including Bondi, Manly, and Coogee, ideal for both short stays and extended accommodation.
Yes, some apartments feature stunning views of Sydney Harbour, the Opera House, and Harbour Bridge.
Yes, serviced apartments are the preferred option for corporate travellers.
They offer more space, reliable WiFi, work-friendly environments, and better value for extended stays.
Yes, we specialise in relocation accommodation, providing flexible short-term and long-term housing for individuals, families, and corporate clients.
Yes, our apartments are ideal for remote work, with WiFi and comfortable living spaces suitable for working from home.
Yes, many apartments are ideal for families, with multiple bedrooms and spacious living areas.
Baby equipment such as cots and high chairs may be available upon request.
Yes, we can accommodate groups with larger apartments or multiple properties in close proximity.
Pricing varies depending on location, apartment size, length of stay, and time of year.
Booking direct ensures you receive the best available rate - often up to 20% cheaper than Airbnb or other platforms.
Yes, we offer discounted rates for longer stays. The longer you stay, the better the value.
We accept bank transfer, Visa, Mastercard and American Express.
All payments are processed in Australian Dollars (AUD).
Yes, a security deposit is typically required and is usually equivalent to one week’s rent.
Security deposits are generally refunded within 14 days after check-out, subject to property inspection.
Check-in is from 3:00 PM.
Check-out is by 10:00 AM.
Early check-in or late check-out may be available depending on availability.
Each guest is assigned a dedicated Guest Manager who can assist throughout your stay.
We can recommend or help arrange airport transport options upon request.
Yes, most apartments are located close to supermarkets, restaurants, cafes, and shopping areas.
Some apartments are pet-friendly. Approval is required prior to booking, and additional fees may apply.
Serviced apartments offer:
- More space and privacy
- Full kitchens and laundry
- Better value for longer stays
- A more comfortable, home-like experience
When you book direct with us, you benefit from:
- Savings of up to 20% compared to Airbnb and other platforms
- Personalised service from a local Sydney team
- Flexible stay options
- A wide range of fully furnished apartments across Sydney